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2025 REL10 - Release Notes

Date: July 29, 2025

Overview

This release focused on enhancing global performance, expanding external content capabilities, and laying the groundwork for several upcoming initiatives designed to improve the candidate experience and platform flexibility.

Global Video Latency Improvements

We’ve implemented several backend enhancements aimed at reducing video loss and improving stream stability for candidates worldwide.
These changes will result in smoother video performance across regions, with additional improvements planned for release in October 2025 as part of our ongoing optimization work.

External Content Enhancemfents (TrueAbility Integration)

This release includes updates to support performance-based exams delivered by TrueAbility.
These exams can now be launched and proctored directly through Webassessor, providing a seamless experience for both candidates and administrators.

Foundation for Future Initiatives

We’ve made key enhancements to support several upcoming initiatives, including:

  • Modernized Candidate UI for a more intuitive experience.

  • OLP Readiness Exam to help candidates prepare for online proctored exams.

  • Next-generation Lockdown Solution that removes the need for administrative rights, simplifying installation and accessibility.
     

New Features:

Enhancement 1

Assign Separate Janus Instances for Each Proctor Video Session

Enhancement 2

Handle Voucher Submit enable on Low bandwidth Network

Enhancement 3

Resolve Payment Registration Failure Due to Workstation Availability Check

Enhancement 4

 Reschedule Recertification Job to Reduce DB Contention

Enhancement 5

Application connectivity to Amazon MQ

Enhancement 6

External Content - TCE Resend

Enhancement 7

TrueAbility - No Shows - Update Registration

Enhancement 8

[Enhancement] - Timeslot layout confusion

Enhancement 9

[LOGIC] - Allow Exam Launch on Blackout Dates if Rescheduled via Admin Override (Online Proctored Only)

Enhancement 10

[UI/ENHANCEMENT] - Update Header on My Assessments Page (Exam Overview Section)

Enhancement 11

[UI/LOGIC] - Match Old UI Behavior: Disable Launch for Unproctored Exams Outside Availability

Enhancement 12

[UI/LOGIC] - Match Old UI Behavior: Disable Launch Button if Biometric Enrollment is Incomplete

Enhancement 13

[UI] - Move Partial Refund Warning Message from My Assessments Page to Cancellation Confirmation Page

Enhancement 14

[LOGIC] - Initialize List of Devices for System Check (Remove Janus Dependency)

Enhancement 15

[LOGIC] - Skip Proctor Availability Check During Readiness Exam Launch

Enhancement 16

[UI/LOGIC] -  Display Readiness Exam Step on Old UI My Assessments Page

Enhancement 17

[UI/LOGIC] - Launch Readiness Exam Content

Enhancement 18

[LOGIC] - Detecting Multiple Screens

Enhancement 19

New Biometrics Changes added in Legacy UI 

Enhancement 20

Candidate - Gaze Analysis

Enhancement 21

Candidate - Homepage Landing

Enhancement 22

Candidate - Spring - SSO/Oauth/Deeplinks/Saml - path to test delivery

Enhancement 23

Candidate - Struts - SSO/Deeplinks - path to test delivery

Fixes:

Defect 1

 Registration status not updating to "cancelled" in Registration_log and Event_log tables

Defect 2

Cart Expiration Exists in New Reschedule Checkout Page

Defect 3

Candidate is Redirected to Login Page When Opening Change Password Page in New Tab/Window

Defect 4

Incorrect Exam Result Page is Displayed When Opening Multiple Result Tabs from "Completed Exams" Section

Defect 5

New Candidate UI: Redirects to the incorrect page when the user launches the OLP exam at the exact allowable time

Defect 6

Correlation ID values are re-using previously created values.  

Defect 7

Mobile Reflow - Time slots overlap when changing the format from 24 Hour Time to 12 Hour time (AM/PM)

Defect 8

Partial Refunds-The exam fee and refund amount is displayed is incorrect when a registration has canceled and subsequently uncanceled by an admin

Defect 9

Testing Center Delayed Hours of Scheduling value is being updated when selecting an Exam with a set wait period.

Defect 10

Unable to Launch Exam if My Assessments Page Is Not Refreshed Before Exam Time

Additional Information

For more information and guidance on using the new features, please refer to our help center. We hope you enjoy these new features and find them helpful. If you have any questions or feedback, please don't hesitate to reach out to our support team.

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