2025 REL12 - Release Notes
Date: October 1, 2025
Overview
This release continues our focus on improving global performance and enhancing the candidate experience, while advancing several key initiatives that will be fully realized in upcoming releases.
Global Video Latency Enhancements
We’ve released additional improvements as part of our ongoing global video latency project, aimed at reducing video loss and improving stream quality for candidates worldwide.
We remain on track to release the full solution to production later in October, further strengthening video reliability across all regions.
Readiness Exam Functionality
Significant progress has been made toward launching the new Readiness Exam experience.
Most functionality is now available for testing in sandbox, with the full production release planned for REL13.
This feature will allow candidates to complete a pre-exam readiness check to ensure their equipment, connection, and environment are set up for success.
Candidate Experience Enhancements
To improve communication during live support and proctoring sessions, we’ve added typing indicators for both candidates and staff, making interactions feel more responsive and transparent.
Candidates can now see when staff are typing, and staff can see when candidates are typing.
This release also includes numerous usability enhancements and defect fixes aimed at further improving the candidate experience.
Ongoing Initiatives
Development continues on several strategic projects, including:
Modernized Candidate UI for a more seamless and intuitive user journey.
Next-generation Lockdown Solution that removes the need for administrative rights, simplifying installation and access.
New Features:
Enhancement 1 | Auto-Select Nearest Janus in Candidate Application |
Enhancement 2 | Refactor/fix Video Issues on higher Tiers |
Enhancement 3 | Remove the IWS' Janus video room recreation logic triggered on Janus instance startup |
Enhancement 4 | Update CSA Screen to Use Selected Janus Instance |
Enhancement 5 | Update the Janus "Reconnect Video/Audio" logic to support the Global Janus architecture |
Enhancement 6 | Update the second camera logic to support the Global Janus architecture |
Enhancement 7 | [LOGIC] Implement FK_CREATOR_ID Population Logic for Registration |
Enhancement 8 | [UI/ENHANCEMENT] - Cancel/Reschedule Page - Update Navigation Tab and Header |
Enhancement 9 | [LOGIC] - Keystroke Biometrics Verification |
Enhancement 10 | [LOGIC] – Redirection to My Assessments After Completing Readiness Exam (Non-Lockdown Flow) |
Enhancement 11 | [UI/ENHANCEMENT] - Unnecessary Whitespace Appears Above the Readiness Exam Toggle When Creating a New Exam |
Enhancement 12 | [UI/LOGIC] - Mobile Dual Camera Setup |
Enhancement 13 | [UI/LOGIC] - Photo Biometrics Verification |
Enhancement 14 | [UI/LOGIC] - System Check: Gaze and USB Secondary Camera |
Enhancement 15 | [UI] - Encouragement Message Pop-up |
Enhancement 16 | [LOGIC] - Create Liquibase for sentinel_authorized_apps table |
Enhancement 17 | [LOGIC] - Lightweight Application: Integration to Webassessor |
Enhancement 18 | [UI/LOGIC] - Instructions for Candidate to Download, Install and Launch the Sentinel Application |
Enhancement 19 | [Logic] - Fetch Available and Assigned Vouchers |
Enhancement 20 | [UI] - Voucher Batch Assignments Tab with Basic Layout |
Enhancement 21 | Webassessor live chat - add "typing" indicator - Admin |
Enhancement 22 | Webassessor OLP chat - add "typing" indicator - Candidate |
Enhancement 23 | Add Ability to Edit Client ID - in progress |
Enhancement 24 | Edit items in progress API |
Fixes:
Defect 1 | NEW CANDIDATE UI: The biometric process is no longer required for the "Take Your Exam Now" button, even if the candidate has not yet enrolled |
Defect 2 | Add Coupons V1 API call - Unable to Set Uses Per Candidate to 1 |
Defect 3 | Banned Countries Available for Candidate to select in Edit Profile |
Defect 4 | Edit Item Import does not seem to be working |
Defect 5 | Missing 12 AM Time Slot for OLP Exams |
Defect 6 | Certification Status is not displaying for Candidates |
Additional Information
For more information and guidance on using the new features, please refer to our help center. We hope you enjoy these new features and find them helpful. If you have any questions or feedback, please don't hesitate to reach out to our support team.