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2025 REL9 - Release Notes

Date: July 2, 2025

Overview

In this release, we continued making strong progress across key initiatives and implemented several behind-the-scenes improvements to enhance the candidate experience and streamline internal workflows.

Payment Processing Enhancements

We advanced our efforts to improve payment reliability and reduce failure rates, helping to ensure a smoother registration and checkout experience for candidates.

Expanded Traceability

We rolled out additional traceability stories across Webassessor, giving our teams deeper visibility into issues. This allows us to investigate faster, reduce user impact, and proactively resolve problems before they escalate.

Strategic Initiative Progress

We continued development on several major projects, including:

  • Exam delivery on mobile devices

  • OLP readiness exam

  • Lockdown browser without requiring admin rights

  • The final phase of our modern candidate UI

Smarter Lockdown Display Logic

To reduce confusion for candidates, we updated the OLP instructions screen so the "Install Lockdown Browser" button now only appears if the candidate is registered for an exam that requires lockdown. This targeted experience ensures clearer guidance during pre-exam setup.
 

New Features:

Enhancement 1

[UI/LOGIC] - Add Feature Toggle at Exam Level

Enhancement 2

NMI Validation for Address and Zip code

Enhancement 3

[LOGIC] - Align Launch Exam Access with Integer Buffer Value

Enhancement 4

[UI] - Add Placeholder for mobile icon in Proctor and CSA Dashboards

Enhancement 5

[LOGIC] - Integrate Camera Device Selection on Mobile

Enhancement 6

[LOGIC] - Integrate Audio Device Selection on Mobile

Enhancement 7

[UI/LOGIC] - Auto-Detection: Show Alert When No Internet Connection Detected

Enhancement 8

[Enhancement] Readiness Exam dropdown behavior in Client Region settings

Enhancement 9

[UI/LOGIC] - System Check: Internet, Mic, Primary Camera

Enhancement 10

[UI/LOGIC] - Terms of Service Acknowledgement non lockdown

Enhancement 11

[UI/LOGIC] - Prepare for Launch Screen

Enhancement 12

[LOGIC] - Support Exam Type Conversion with Readiness-to-Regular and Vice Versa

Enhancement 13

[UI/LOGIC] - Radio Button for Switching between Browsers

Enhancement 14

[LOGIC] -Detecting Applications Running on a Virtual Machine

Enhancement 15

Candidate - Clicking my assessment page link

Enhancement 16

Candidate - Desktop - Mobile Dual Camera

Enhancement 17

Admin - Dismiss 

Enhancement 18

Admin - Sending/Receiving Chat

Enhancement 19

Admin - Transfer Candidate's Session

Enhancement 20

Candidate - Two Way Voice

Enhancement 21

Candidate - Post Survey Submission

Enhancement 22

My assessment - Lockdown vs nonlockdown exam launch

Enhancement 23

My assessment - Routing

Enhancement 24

Candidate - Test Delivery - Results

Enhancement 25

Janus logs : Camera selection page 

Enhancement 26

Candidate - Answering Questions and Navigation Between Questions

Enhancement 27

Candidate - Add logs for test delivery API requests - Anything missed

Enhancement 28

Candidate - Self-Escalation Request and Routing

Enhancement 29

Admin - Suspend

Enhancement 30

Legacy UI - Conditional Display of Secure Browser and Biometrics Section on the My Assessments Page

Fixes:

Defect 1

Admin-Invalid amount error when admin try to reschedule free onsite exam with some fee.

Defect 2

Tax code not displayed on admin UI for cancelled registration

Defect 3

Candidates able to reschedule beyond voucher Last Exam date

Defect 4

Inconsistent calendar dates available on timeslot selection page

Defect 5

Candidates for Regions using the New Registraiton UI are able to select time slots during a Scheduled Blackout Period.

Defect 6

Candidate: Incorrect Redirection after Selecting Another Testing Center for Onsite/Event Exam Reschedule

Defect 7

Candidate: Missing Data in Date/Time Selection Page at the New Rescheduling Page

Defect 8

Screen Reader Does Not Announce Calendar and Time Slot Selections Properly on Scheduling Flow

Defect 9

OLP Registrations Missing Scheduled Date

Defect 10

Pages on the cancel UI are not displaying after clicking refresh in the browser

Additional Information

For more information and guidance on using the new features, please refer to our help center. We hope you enjoy these new features and find them helpful. If you have any questions or feedback, please don't hesitate to reach out to our support team.

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