Candidate Accommodations

Learn about exam accommodations for candidates and how to process and manage them.

Exam Accommodations

Purpose

KRYTERION is strongly committed to supporting our clients' and candidates' accommodation requests. The processes KRYTERION has developed to manage and fulfill accommodation requests are outlined below.

Please note that these processes can vary depending on whether the request is for an exam delivered at a Kryterion Testing Network (KTN) center or delivered using our online proctored exam (OLP) services.

Advance Notice Required

All KTN center accommodation requests should be submitted with a minimum of 30 days’ notice.

All OLP exam accommodation requests should be submitted with a minimum of 15 days' advance notice.

KRYTERION cannot guarantee that an accommodation request can be fulfilled.

Getting Started with Accommodations

An exam accommodation is any request that requires a customer support advocate (CSA), Kryterion Credentialed Proctor (KCP), or an Online Proctor to disregard a standard procedure. Prepare your exam catalog(s) by following the guidance below prior to submitting an accommodation request:

• Identify the list of exams you offer through Webassessor.

• Create an Extended Time exam catalog.

• Clone each exam you offer through Webassessor.

• Assign each of the cloned exams to your Extended Time catalog.

• Each exam name should be labeled with an acronym and parentheses added to the name as follows: Example Exam Name (ET)

• These exams should be registered by an admin only.

• These exams will only offer the candidate extended time during the exam and should not be used for specific accommodations outside of added time.

• KRYTERION recommends that test sponsors extend the amount of time a candidate is allowed for completion of an exam delivered as part of an extended time accommodation by 50%.

• Next, create a Special Accommodation catalog.

• Clone each of the exams in your Extended Time catalog.

• Assign each of the cloned exams to your Special Accommodation catalog.

• Each exam name should be labeled with an acronym and parentheses added to the name as follows: Example Exam Name (SA)

• These exams should be registered by an admin only.

• These exams will offer the candidate extended time and accommodations focused toward their needs.

• The exam’s Proctor Instructions should reference that this cloned exam is a special accommodation.

Common Types of Accommodations

A complete list of accommodations cannot be provided. Below you will find a list of accommodations that do not require a request to KRYTERION.

Accommodations that do not require a request to KRYTERION.

For Online Proctored Exams (OLP)

• Extended Time

For Kryterion Testing Network (KTN) Exams

• Extended Time

• Breaks - unless proctor instructions prohibit breaks

Below you will find a list of accommodations that do require a request to Kryterion. If you have any less common requests, we will do our best to fulfill them.

Accommodations that do require a request to KRYTERION.

Submitting an Accommodation Request

For OLP Requests

1. Please register the test candidate for their online proctored (OLP) exam before completing and submitting the form.

2. To submit an accommodation request for an OLP exam, complete the form located here: https://www.kryterion.com/kryterion-testing-network-special-accommodations-special-group-test-event-request/

3. Submit exam accommodation requests at least 15 days in advance of the requested test event date.

4. During the accommodation request evaluation process, the TDS Administrator will add the accommodation notes to the candidate's record and will follow up if additional information is needed.

5. Once the review process is completed the candidate will receive an exam cancellation email followed by a new registration email.

For KTN Requests

1. To submit an accommodation request for an Onsite Proctored exam, complete the form located here: https://www.kryterion.com/kryterion-testing-network-special-accommodations-special-group-test-event-request/

2. When an accommodation form submission is received, you will receive an automated reply.

3. Our KTN Team will begin the approval process with applicable parties and calculate the total cost for the request.

   • Total cost for the accommodation will be sent to you for approval.

   • Once approved, steps will be taken to secure the needed accommodation(s).

KTN Accommodation Protocols

Private Room

• Required for any exam using a service provider.

• Private room fees will vary by testing center.

Food/Water/Medical Equipment

• For candidates that would like to have access to food / water / medical equipment, KRYTERION will request approval from the center. Most test centers will only allow this outside of the testing room (at proctor station) and the candidate will have access during the exam.

Screen Reading Software and Screen Magnification Requests:

• Select this option only if the candidate is already familiar with screen-reading or magnification software.

• We will do our best to accommodate the candidate’s preferred software. If the test center does not have it available, we will provide the closest equivalent option.

• All applications we recommend have been tested and validated for use during exams.

• If the available alternatives still do not meet the candidate’s needs, we can ship a laptop with JAWS and ZoomText. This service includes a fee.

• Laptop shipments are only available within the United States.

Service Provider (Reader and/or Recorder, Translator / Interpreter, or Sign Language Interpreter)

• Pricing may vary depending on exam duration and location (US or International).

• Travel / Mileage fees will be included.

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